Refund & Return Policy
Effective Date: 10/20/2026
At Reclinevaadym, we are dedicated to providing high-quality products alongside a reliable, transparent customer experience. This Refund Policy governs the conditions, procedures, and timelines under which merchandise purchased through our platform may be returned for a refund, credit, or exchange. By placing an order with Reclinevaadym, you acknowledge and agree to adhere to the standards and provisions detailed herein.
1. Standard Return Window
Customers have a period of thirty (30) calendar days from the documented date of carrier delivery to request a return. Requests submitted after this thirty-day window cannot be processed, and items received outside this timeframe will not be eligible for a refund, store credit, or reimbursement.
2. Product Eligibility and Condition Requirements
To qualify for a refund, returned merchandise must satisfy rigorous inspection standards upon arrival at our fulfillment facilities. Reclinevaadym reserves the right to reject returns that do not satisfy the following criteria:
- Unused Condition: Items must be completely unused, unworn, unwashed, and free from any indications of wear, alteration, chemical exposure, or cosmetic damage.
- Complete Packaging: The merchandise must be enclosed in its original manufacturer packaging, accompanied by all interior protective elements, hardware, warranty cards, manuals, and accessories.
- Tags and Seals Intact: All original tags, security seals, hygiene stickers, and barcodes must remain securely fastened and untampered.
- Proof of Purchase: A valid Reclinevaadym order confirmation number, invoice, or digital receipt is mandatory to initiate and process any return.
3. Non-Returnable and Final Sale Goods
Due to health, safety, personalization, and operational standards, certain categories of goods are explicitly excluded from return eligibility. Non-refundable items include, but are not limited to:
- Items marked as “Final Sale,” “Clearance,” or purchased under closeout promotional conditions.
- Custom-made, personalized, engraved, or specially manufactured merchandise.
- Perishable items or products with an imminent shelf-life expiration.
- Personal care, intimate apparel, hygiene-sensitive goods, or beauty products with broken safety seals.
- Digital products, downloadable files, and software keys once dispatched or accessed.
- Physical or electronic gift cards and promotional store vouchers.
- Hazardous materials, flammable liquids, or items containing corrosive substances.
4. Reporting Damaged, Defective, or Incorrect Shipments
Reclinevaadym conducts quality assessments prior to dispatch; however, transit anomalies or manufacturing faults may occur. If you receive an item that is defective, flawed, or materially different from your ordered specification, you must inform us within four (4) business days of confirmed carrier delivery.
To submit a claim, contact our support team at tech-reclinevaadym@gmail.com with your order number, a precise description of the issue, and clear photographic or video evidence documenting the flaw, packaging damage, and shipping label. Upon verification, Reclinevaadym will issue a complimentary pre-paid return shipping label and arrange an expedited replacement or a complete refund to the original payment source.
5. Return Procedure and Authorization
Unauthorized returns will not be processed, and Reclinevaadym accepts no liability for unapproved items mailed to our warehouses. Please execute returns using the following step-by-step protocol:
- Authorization Request: Contact our team via email at tech-reclinevaadym@gmail.com or telephone at 4013725658 to request a Return Merchandise Authorization (RMA) number.
- Packaging: Securely place the item inside a durable shipping carton, ensuring that all components, parts, and manuals are enclosed. Clearly affix or write the assigned RMA number on the exterior carton.
- Carrier Dispatch: Send the parcel using a reputable, traceable postal or freight service. You are strongly advised to retain the tracking identification number and secure transit insurance, as Reclinevaadym is not liable for packages lost, delayed, or damaged while in transit to our inspection facility.
6. Shipping Costs and Applicable Restocking Fees
Except in circumstances involving defective, broken, or misdirected goods resulting from our error, customers are responsible for all outbound and return freight costs. Original delivery charges are strictly non-refundable once courier services have been engaged.
A restocking fee of up to fifteen percent (15%) may be deducted from the total refund amount for items returned with compromised outer packaging, missing auxiliary parts, or requiring repackaging by warehouse staff. If free shipping was applied to the initial order, the actual shipping expenditure sustained by Reclinevaadym may be deducted from the final refunded sum.
7. Verification, Processing, and Disbursal of Refunds
Upon physical arrival at our facility, returned inventory undergoes a detailed intake inspection, which is typically finalized within five (5) to seven (7) business days. Following inspection:
- Approval Notice: You will receive an electronic communication confirming whether your refund request has been sanctioned or rejected based on the product condition.
- Payment Execution: Approved refunds are credited directly to the original payment instrument (such as credit card, debit card, or electronic wallet). We do not disburse refunds to alternate accounts or third parties.
- Financial Clearing: Once issued on our end, financial institutions and card networks generally require an additional three (3) to ten (10) business days to post the balance back to your account statement.
8. Exchange Inquiries
Reclinevaadym does not manage direct, automated product exchanges. If an alternative color, size, or model is desired, the current item must be returned in compliance with this policy for a standard refund, and a fresh transaction should be placed through our store for the desired replacement.
9. Order Cancellation Constraints
Orders entered into our fulfillment workflow undergo automated processing to ensure expedited dispatch. Cancellation requests can only be honored if received prior to inventory allocation and order transmission to our logistics partner. Once an order enters packing or dispatch status, it cannot be canceled or modified; the customer must instead await delivery and initiate a standard return pursuant to the provisions of this document.
10. Inquiries and Customer Service
If you have questions regarding these conditions, require an RMA number, or need clarification regarding the status of a pending return, please communicate with Reclinevaadym customer care:
Reclinevaadym Customer Relations
Postal Address: 5895, Scott Lane, Helena, 59602, United States
Telephone Support: 4013725658
Email Assistance: tech-reclinevaadym@gmail.com